In order to help you feel absolutely certain that you are logging on to our eBranch web site, we are also implementing a new personal security image. This will be a picture that you choose from our library of images. You will also give the image a name – something that you can remember, but that would be difficult for someone else to guess. Going forward, every time you log on to eBranch, you will see your personal image and the name you gave it, guaranteeing you that you are logging on to our site. If you don’t see your image, do not continue and contact us immediately.
As with the security questions, you will be prompted online to select your personal image. You do not need to take any action until you are asked to select your personal image and set-up your security questions online.
If you have more questions, please visit our Frequently Asked Questions page or contact us at 509.455.4700 or 800.676.4562 and we’ll be happy to help.
